The first 60 minutes after water damage decide whether you're looking at a $5,000 repair or a $50,000 rebuild. Here's the playbook.
Shut off the water at the main if the source is plumbing. Kill power to affected areas at the breaker, never wade through standing water with electrical risk.
Document everything. Photos, video, timestamps. Your insurance adjuster will ask for proof of pre-loss condition and the extent of damage. Phones don't lie.
Call a restoration company before you call your insurance. Mitigation is your responsibility under most policies, if you wait, secondary damage isn't covered. We can be on-site in under an hour.